Every feature is designed around the specific flows D2C brands need on WhatsApp — not generic "business messaging." No bloat. No features you'll never use.
Send bulk WhatsApp messages via Meta-approved templates. Each campaign is wired to a webhook endpoint — paste the URL into WooCommerce or any system that can fire an HTTP call.
Variables in your templates (customer name, order number, product, promo code) map to fields you define at campaign setup. The API resolves them at send time.
Read and reply to customer messages from inside Onliniq. The service window countdown is shown for each conversation so your team knows exactly how long they have to reply for free.
Campaign Chats — contacts who received an outbound message but haven't replied yet — are kept in a separate view so they don't clutter the inbox. When they reply, they graduate into the main inbox automatically.
Create and manage Meta message templates without leaving Onliniq. Templates are the only way to initiate a WhatsApp conversation — getting them right matters.
Utility templates (order confirmations, shipping updates) and marketing templates (abandoned cart, promotions) are treated differently by Meta in cost and approval criteria. Onliniq enforces the distinction so you don't accidentally submit a marketing template as utility.
One Onliniq login can manage up to five WhatsApp Business accounts (Pro plan). Each brand — its own WABA, phone number, and Meta Business Manager — is a separate "project" inside Onliniq.
Contacts, campaigns, templates, and inbox conversations are fully isolated per brand. Switching between them is instant — a single dropdown in the sidebar.
Onliniq uses WooCommerce's native webhook system — no plugin to install, no WordPress admin credential to hand over. Each campaign exposes a signed webhook endpoint. Paste it into WooCommerce and pick the event.
Order created → send confirmation. Order completed → send shipping update. Status changed to any value you define → fire the campaign. The signature is HMAC-verified on every incoming call.
Most WhatsApp tools are BSP resellers. They sit between you and Meta, take a cut of every message you send, and call it a "platform fee." That cut compounds fast at volume.
With Onliniq, you connect your own WABA and your own Meta billing. Messages go through Meta's API at Meta's rates — the same rates you'd pay if you built the integration yourself. Onliniq charges a flat monthly subscription, full stop.
Login and explore every feature with your own WhatsApp Business account.