Campaign messaging, abandoned cart recovery, and two-way customer support — all on WhatsApp. Built for WooCommerce. No per-message markup. Ever.
One platform for campaigns, cart recovery, order messaging, and team inbox. Designed to work with WooCommerce from day one.
Send bulk WhatsApp messages via Meta-approved templates. Abandoned cart flows, post-purchase sequences, restock alerts — all triggered via webhook or API.
Read and reply to customer messages. The 24h service window is tracked per contact automatically, so your team always knows when a free reply is available.
Create and submit Meta templates for approval inside the platform. Utility vs. marketing categories enforced. Variable placeholders mapped at setup.
One Onliniq login, up to five WhatsApp Business accounts. Each brand gets its own contacts, campaigns, templates, and inbox. No bleed between accounts.
Each campaign generates a webhook endpoint. Paste it into WooCommerce's native Webhooks settings. Order created → confirmation sent. No plugin required.
Flat monthly subscription. Every message runs through Meta's API at Meta's published rates. We charge nothing on top — no %, no per-message fee, ever.
These aren't edge cases. They're the default outcome when your WhatsApp setup isn't built for how D2C actually works.
A customer messaged about a delayed shipment at 9pm Tuesday. The support team saw it Wednesday morning — 13 hours later. They tried to reply. Meta rejected it: the service window had closed. Reaching her now required a paid marketing template. The customer, having heard nothing, filed a dispute with her bank.
They were driving 900+ add-to-carts per week. No automated WhatsApp recovery flow existed — just a team member manually copy-pasting follow-ups when he remembered. Some weeks he'd get to 30. Most weeks, zero. Industry benchmarks suggest 15–25% of followed-up carts convert.
Order confirmations went via a generic tool and read: "Your order #88421 has been confirmed." No brand name. No product mention. No tone. Three customers in one week messaged Instagram DMs asking if the confirmation was a phishing attempt. One reversed his payment before he could be reassured.
Using a WhatsApp BSP reseller, he paid Meta's rates plus the BSP's 18% per-message markup on every campaign across both brands. At 6,000 messages/month combined, that markup cost ₹2,800/month — almost ₹34,000/year — paid purely to the middleman. The BSP added no features unavailable with direct API access.
One price per month. No per-message cut. No hidden setup fees. No "pay more as you scale" traps.
No per-message markup. No resellers. Built for D2C brands that talk to customers directly.